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Energy Star Logo
4.3 | 381 Reviews

4.5 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Washer with TurboWash™ 360° and Built-In Intelligence

LG WM4000HWA

Available in 2 Color(s)

color swatch Black Steel
WM4000HBA
$909.96
color swatch White
WM4000HWA
$909.96

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • AAFA Certified LG washers

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 39"
  • Depth: 30.25"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

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See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency.

SEE RATINGS CHARTS

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Power Clean Big Loads in Under 30 Minutes

5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

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Deep Clean with the Power of Steam

AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

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More Style, Less Space

LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

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Smooth Surface Helps Prevent Snags

Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

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Warranty/Certification

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Built-in Intelligence Takes Out The Guesswork

AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Watch Video

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

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Save Time and Wash Fewer Loads Every Week

Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

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Wash Two Loads At The Same Time

Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

See how LG Front Load Washers were rated on reliability, performance, and energy & water efficiency. SEE RATINGS CHARTS

Power Clean Big Loads in Under 30 Minutes 5 powerful jets spray clothes from multiple angles for a complete clean in under 30 minutes .

Deep Clean with the Power of Steam AAFA certified LG washers with the Allergiene™ Cycle remove over 95% of pet dander and dust.

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

More Style, Less Space LG closet-depth washers have a shallower depth to fit in more places & add sleek style to any room.

Smooth Surface Helps Prevent Snags Unlike porcelain & plastic, LG's stainless steel tub avoids chips that snag on & ruin clothing.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Built-in Intelligence Takes Out The Guesswork AI technology selects optimal wash or dry settings. Washer can auto-select a compatible drying cycle.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Save Time and Wash Fewer Loads Every Week Bring on big loads of towels or jeans -this ultra large (4.5 cu. ft.) washer fits more in every load up to 20 lbs.

Wash Two Loads At The Same Time Wash small loads that can't wait or two loads at once with the LG SideKick™ Pedestal Washer. 3

Features

  • 4.5 cu. ft. Ultra Large Capacity
  • TurboWash™ 360° Technology
  • AI Fabric Sensor/ Smart Pairing
  • AAFA Certified LG washers
  • ThinQ® Technology with ThinQ Care
  • Tempered Glass Door with Rose Gold Trim
LAUNDRY APPLIANCE CAPACITY
Capacity 4.5 cu. ft.
SUMMARY
Product Color White (W)
Dial-A-Cycle™ Yes
Hard Buttons Yes
Electric Dryer Option DLEX4000W
Gas Dryer Option DLGX4001W
Series LG
Touch Buttons Yes
Type Front Load Washer
Type of Display LED
ENERGY
CEE Tier Tier 2
ENERGY STAR® Most Efficient Yes
ENERGY STAR® Certified Yes
IMEF 2.92
IWF 2.9
WASHER PROGRAMS
No. of Washer Programs 12
Washer Programs Allergiene®, Bright Whites™, Bedding, Delicates, Downloaded, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Towels, Tub Clean
No. of Washer Options 13
Washer Options Control Lock, Rinse+Spin, TurboWash®, Add Item, ColdWash, Delay wash, Extra Rinse, Fresh Care, Pre-wash, Remote Start, Spin Only, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
FABRIC CARE FEATURES
Turbowash® Type Turbowash® 360°
AI DD® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
LAUNDRY APPLIANCE CONVENIENCE FEATURES
4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Fabric Softener
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
LoDecibel™ Quiet Operation Yes
LAUNDRY APPLIANCE THINQ® SMART FEATURES
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
MOTOR
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
MATERIALS AND FINISHES
All Available Colors Black Steel , White (W)
Cabinet Painted Steel
Control Panel Plastic
Door / Rim Glass/Shiny Rose Gold
Door Cover Tempered Glass Door
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
CERTIFICATION
AAFA Yes
POWER SOURCE
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
OPTIONS/ACCESSORIES
LG Sidekick™ Pedestal Washer WD300CW
Pedestal WDP6W
Stacking Kit KSTK4
DIMENSIONS
Carton (WxHxD) 29 3/4" x 41 7/8" x 31 1/2"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 1/2 D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 212.1 lbs
Weight (Product) 198.4 lbs
Weight (Product/Carton) 198.4 / 212.1 lbs.
WARRANTY & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231028288

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 30.25"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
  • WiFi Connected: Yes

Specifications Sheet

Energy Guide

Owner's Manual English 5,964K 04/11/2023

Owner's Manual Spanish 5,774K 04/11/2023

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* Documents require Adobe Reader.

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21-07-06 LG Turbo Charged Timesaver

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Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.3 out of 5

83% of reviewers recommend this product.

5 Stars

Large Capacity Washer

1Sandy22 11/26/2023

We purchased this washer for our new home. It is great to have a washer that can handle large loads when needed. The washer has numerous choices to set depending on the need. I love the quick wash cycle also.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

Washes well dislike Normal cycle forced turbo

Steph in Ohio 11/24/2023

The washer works well but a big negative is that normal and heavy settings the two I would use most are only in Turbo mode and this cant be turned off. I contacted LG and they verified this and said it seems odd that it was designed that way. My solution was to download one of the programmed washes and use that. I wish the programmed cycles were customized though as the one I chose Econowash uses cold water and I wish I could change the program to warm. Yes I can change it once I select that mode but that defeats the ease of the downloaded cycle. I do like how the washer senses the size of the load and adjusts accordingly. Also wish there was a waterproof cycle for raincoats and things. Also wish goads door was not so dark cant see in it as it washes to check on suds level to make sure Im not using too much or too little detergent.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Washer /TV

Dogdad new LG appliances 11/22/2023

Have had this washer for a week or two. It is loaded with features so still going through them. Performance is excellent 5 days later I purchased an LG OLED 65 inch tv. Just set it up. Has a beautiful picture. Just like the washer Im still getting used to product operation.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

ThinQ wont work

how48 11/20/2023

Great machine. LG ThinQ issue with not being able to load it onto my i-phone. Customer service was not able to help so Ill NOT be able to use this feature. Thats dissappointing.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG washer

Marvin G 11/19/2023

We purchased unit a month ago. We are very pleased with performance. Washes so much faster than old unit. We are still learing all the setting wash options.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great

Jmw1 11/19/2023

Very quiet. Its in a closet and it is working great
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

All you want

Jerryp4322 11/19/2023

Replaced 17 year old lg washer with simular lg model always been happy with thier products
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Safe Purchase

Laprell 11/19/2023

The LG washer and dryer set proved to be a game-changer from day one. Despite encountering error codes right after installation it turned out to be a blessing in disguise. Upon investigation we discovered that the previous tenants hadnt cleaned the vents properly. The error codes prompted us to address this issue leading to improved performance. The sets efficiency and functionality combined with the self-diagnosis feature make it a standout choice. It not only handles laundry seamlessly but also ensures a healthier and safer environment by prompting necessary maintenance. A win-win investment for any household.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Piece of junk

Jonelle 11/18/2023

I purchased a unit in Jan 2023. It started giving a door lock error. So I contacted support. They gave me the run around for months and finally sent a repair guy. They repaired it and two days later it malfunctioned again. They would send agents without appts and then when I had an appt would no show. Finally in October 9 months after purchase they send a replacement unit. This unit the drum bearing went out after two weeks and stated that because it was 5 days past install it was out of warranty. I contacted the presidential liaison team. I contacted customer service and was on the phone 4 hrs going back and forth trying to get someone to look at my new replacement unit. Everyone passed the buck to another department and finally someone set up a repair. This is insane. Originally they wanted to come only on their designated day of the week on Thursday so for 6 Thursdays I had to take off of work or find someone to sit at the house. They wont work with your schedule. Ive finally been told the new unit malfunctioned because of a faulty install. Something about some bolts that should have been removed. They gave less than 12hr notice that they were dropping off the new unit and blamed me for the faulty install because I wasnt there personally but had someone else to receive it. I was told rescheduling wasnt a possibility because if I did they would cancel the replacement which I waited 6 weeks for. I wouldnt buy this unit. How can two brand new units be this faulty and lg wont stand behind it. They pass the buck between warranty sales and tech support. No one wants to be accountable for the faulty product.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Versatile washer from delicates to heavy bedding

JoJo238 11/17/2023

Our prior LG front-loading washer was a reliable workhorse for over 10 years of family laundry so when it came time to replace it we looked again to LG. We found this washer at a good price liked the features...and especially liked the larger capacity that can handle bedding coats etc. Being on septic we need to conserve water and this machine wins on that point too. This washer can be controlled through an app but we just use the machine settings. Weve washed everything from fragile delicate garments to a large down-filled parka and all has come out clean. Were really happy with this washer and would recommend it to anybody who wants large capacity and flexible settings including steam. We plan on it lasting as long as its LG predecessor.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very Quiet

Jmwwlw1 11/14/2023

Only had my new washer dryer for a couple of weeksvery happy. Very quiet
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Easy to operate

WIBIL 11/14/2023

Working very good for a year without any trouble
Originally posted on lg.com

Yes, I recommend this product

1 Stars

RUN AWAY FROM ORDERING ON LINE

Susie Disappointed 4 11/13/2023

Here we go again. You sent me an email to review my products and I have not received my washer and dryer???? Nobody will call me back. Presidents email is a joke. No response. October 31st is when I was supposed to receive my washer and dryer. Then November 3rd then November 8th then November 10.........NO COMMUNICATION. Its November 13th and still no word. I was at a conference this past weekend and had everyone chanting LG SUxxS Hopefully that hits home with the 300 in attendance
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

Good machine but

SS246 11/12/2023

Bought this machine a few weeks ago and it works fine. What we dont like is that an extra one year warranty was offered with the purchase of the machine. We dont qualify because it didnt come from an authorized dealer We bought the machine from a well-known established appliance dealer on Cape Cod not knowing that they are not an authorized LG dealer. Authorized or not we bought the machine in good faith and expected LG to give us the extra year warranty. The dealer sells many other lines of appliances so we may have to do a little research BEFORE we make another purchase. Let this be a lesson to all.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

ruins clothes

Tina10 11/12/2023

Does not wash well. Here are the issues I get constantly since switching to this piece of junk: Pilling Dingy clothes Collars worn down Not removing armpit stains Not removing smell from exercise clothes
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Nobody to help. NO DELIVERY AGAIN

Susie still disappointed 11/9/2023

Adding to my other review. STILL NO WASHER AND DRYER
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

Asking for a review BEFORE it has arrived?

Susie Disappointed 4 11/8/2023

Bought this Oct. 21 and still has not arrived. They said it would be delivered on Oct. 31. Nope. Then November 3rd. Nope. Today is now suppose to be the day. Fingers crossed. I even contacted LGs President and STILL NO REPLY Nobody is willing to help
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Great washing machine

Gorat 11/8/2023

This is an awesome washing machine. We do a lot of laundry because of the kids and this machine has been a workhorse. We have used all of the functions including the steam function which get any trace of the mildewy smell out of towels or clothes that have been left damp for a while. It runs quietly has not danced across our uneven basement floor at all.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Think twice before buying

LorMac 11/7/2023

Model # WM40000HWA We had our new LG washer 29 days when it completely flooded the laundry room with about 3 inches of water. We had water damage to the floor and walls. We had to have Serve Pro come to dry out the area and then have new flooring and baseboards installed as well. The repair man LG said we had to use took 15 days to come out. He later talked about how great LG is to work for what a great company they are. He said the report will state it was not LGs fault so we would not be reimbursed by LG but we could try to get Lowes to reimburse the damage costs. It was very apparent the main goal was to make it so LG didnt have to pay/reimburse us for the damage their product caused. Luckily I took a video of him opening the washer and it was clear two of the hoses had come loose - and hadnt been clamped down properly. He then said it looked like the washer had been tampered with but he conviently forgot to take pictures showing that the lid was askew. When we showed him our video he then says maybe the hoses came off during transport. His story/resoning kept changing to keep LG from having to pay. Ive been calling LG for months and the person on the phone says someone will contact me and they NEVER do. On one call I was told my case was closed. I stated I never even got to speak with someone from product liability even after being told multiple times they would call me. Also if you ask for a phone number or email for the person whos supposed to contact you you are told there isnt one. All you can do is wait to be called by them which never happens. We are out about $1400 not to mention everything lost in the flood and the stress on me and my family. Definitely done with LG. Save yourself a huge headache as LG wants to sell their products but wont stand behind their products
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 
5 Stars

Great product

Robert701 11/7/2023

We originally bought a GE washer and Dryer form Home Depot. The first washer vibrated so bad the it was unusable. Home Depot had a new washer installed to replace the first one. The second one vibrated even worse than the first. GE and Home Depot gave us credit so we could purchase a new LG set. My wife is very pleased with the new washer and dryer and does not vibrate. Should have bought LG in the first place and would have saved a lot of frustration and inconvenience.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Front load washer

Erolivas 10/31/2023

Ive currently had my LG front load washer for two weeks now it replaced the outgoing Frigidaire front load washer that I had in my house. So far I am more than happy with the washer performance and the number of features it has on it. I also like the fact that I can download various types of washing cycles from the LG app to the washer. I was extremely happy with the professionalism that the delivers/installers had I remodeled my kitchen about six months ago and replaced all my kitchen appliances with LG I thought it was just logical to continue with one brand and replace my washer and dryer with LG appliances as well.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

We Love Our New Washing Machine

syehudah 10/31/2023

Were love using our new Front Loading Washing Machine WM4000HWA. I also like the alerts I receive on my phone.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

The features and how quiet it is a really nice

Weezer Mungo 10/30/2023

Purchase one and it had issues making noises. LG and home Depot immediately replaced the item and have not had a problem. Really like washer. The first unit was dropped by the installation people and I think that was the problem.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Worth the wait

Takae 10/29/2023

Long delay after purchase due to washer being backordered but Im happy with it and it was worth the wait. Ive only had it for about week so Im still getting used to the features. I have a cover on my couch because I allow my dogs to sit with me. Between the dogs and color still bleeding from my jeans in the summer heat and humidity the cover was really dirty. This washer made that cover look new again.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Easy to understand features

Pretty72 10/28/2023

Love my new washer and dryer. I put the clothes in along with the detergent and additives. It does the rest. Each appliance had a memory setting. I just push the button.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Smelly tub

Anthony DeLuke 10/28/2023

Tub smells often despite careful cleaning and maintenance.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great features.

Happy in Mountain View 10/26/2023

I bought our washer in September. It was a welcome addition to our home My clothes are cleaner with less water and the machine spins out so well that my old dryer is drying the clothes is about half the time that it use to take.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Easy to use features

Sonny54 10/25/2023

Wife absolutely loves her new washer. All features are easy to use without any complications. Will continue to use LG products.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent Washer

Cynthia33 10/24/2023

Some people worry about a front loader maintenance. Easy Just keep the door open and wipe it down once a week with a microfiber and you are good to go Excellent machine - clothes are so clean
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Fun on Washing Day

Jack Sanders 10/24/2023

This machine washes big loads of clothing literally in half the time of our previous washer. Whats more it is quiet making about half as much noise as our old washer especially on the final spin. Manual controls are logical easy to use and offer plenty of options though weve never tried the wi-fi possibilities. Its fun to do laundry now PS: Weve had an LG drier for several years and love its efficient quiet operation and flexible setting options. Alas its external design doesnt match our LG washer but how it works is much more important.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Poor product/Worse Service. Shame on you LG

Ken and Sherrell 10/24/2023

The machine worked fine for 10 months then would not complete the final spin cycle. Registered the problem online to get service. Was told to expect a call within 2-3 days. That was 14 days ago and I have heard nothing. Severely disappointed in product and even more so with service.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Works good but smelly rubber seal

Gloria Grice 10/24/2023

Works fine. Very large chamber and fits a lot. The rubber for the door smells really bad. Ive run many washes and it still smells.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Too restrictive programming

Bigfoot12 10/23/2023

This washer seems to be high quality although we have only had it for a month. My 3 staar rating is with the tight programming of the user interface. The Owners manual gives very little inf on how to operate the machine and the online manual isnt a whole lot better. My biggest complaint is the user is unalble to select/change things like Temperature Soil level or Spin Speed for the selected wash cycle. As an example. some permanent press items may get quite dirty when doing things like yard work. Normal permanent press cycle does not get those clothes clean.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

great purchase

Monica2022 10/17/2023

I love this washer. It is spacious the quick wash is 15 minutes and it is an excellent feature.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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5 Stars

Clean clothes

Gary C52 10/15/2023

The clothes come out noticeably cleaner and the wash cycles are shorter. Simple to use.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Lynn Case 10/13/2023

I hate it Directions arent specific. Cant see the light which indicates what cycle you are on. Every cycle except a couple indicates it takes 29 minutes. Have to try setting it at least 3 times before a reasonable time comes up. It takes me from 5 - 15 minutes to get a load to start actually washing
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Very nice washer

JDA1 10/6/2023

Very solid machine in its first month of performance. I am particularly impressed with how much water is wrung out of clothes such that they doesnt need much time in dryer to finish the job. Also very quiet while in operation.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Moldy

Tmax1 10/6/2023

The worst washing machine Ive ever had. Got this thinking it wouldnt mold but everything smells like mold and I cant get it clean enough on the sealing. Its so terrible. Nothing smells clean anymore.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

More than I expected :

Breeo 10/4/2023

This machine does everything I wanted and more than I expected. Fast washes and super clean clothes - with less detergent than my old top-loader. Efficient spin cycle allows faster drying. I love that they door stays ajar to allow the machine to dry out. And the app is fun : Oh wait the last cycle is done. Gotta go
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Funick 10/4/2023

Had a few months now good machine quiet doesnt shake whole house on spin. Spins out clothes extremely well. Cycle times longer than old machine. Overall very happy.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Well-designed washer

npcmexpert34 10/3/2023

Excellent washer. Love the smart features and pre-loaded cycle options.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Very Good Washer

WTom 10/3/2023

I bought this washer to replace a 13-year-old LG washer that was still working fine but did smell a bit. The new washer does a better job cleaning clothes than the older one it also takes less time too. It took very little time to set up my tablet and phone to connect with the washer. It has many wash options and rinse options. If it lasts like the other washer I will be more than happy with my choice.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

Ok product. LG hasnt gone the extra step. JB

BigDog66 10/3/2023

Product works well however LG seems to be going on the cheap by not including a light inside the washer when you open the door. Also no lighting in the display panel makes it difficult to read the settings you desire if you store the machine in an area that has low external lighting.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

5 Stars

Steve7509 10/1/2023

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Excellent washing machine

Cathy 30 9/29/2023

I bought this a month ago and Im so happy with the clean clothes and efficient wash cycles
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

susan wyatt 9/27/2023

I love both washer and dryer. They are so quiet and very very efficient
Originally posted on lg.com

Yes, I recommend this product

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2 Stars

Manufacturing Issues

FCBeltran 9/26/2023

We bought this washer one month ago and realized the softener dispenser was not working. LG responded to our concerns by checking the unit over the phone with the help of a representative. A technician followed up with a visit a few days later and fixed the issue in less than 30 minutes. The technician showed us a couple of wrong internal connections that caused the malfunction. Understandably we were very frustrated as we had to put our time into solving a problem with a brand-new product that shouldve gone through rigorous quality controls. LG needs to pay attention to this. In the end the warranty coverage worked. I will think twice in the future to buy an LG appliance.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Made the right choice

Henry CZ 9/25/2023

Purchased this a month ago from Home Depot. The first one they delivered had a knocking noise when spinning. Home Depot sent me another one. The second one is quiet and smooth there is no doubt this is the best wash machine I have ever owned. It is very efficient with electricity and water usage. Most loads I do finish within one half hour on normal cycle and come out very dry and clean clean. Controls are great with a lot of information displayed. This is a great washing machine which I fully recommend.
Originally posted on lg.com

Yes, I recommend this product

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3 Stars

LGA Washing machine

AnnetteDallas 9/25/2023

New washer should not have motherboard go out within 4 mos of purchase and service technician from another manufacturer said that LG is known for having these issues?????? Having said that I like the look and the features of the washer and dryer and hope that we are home free in the future.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

4 Stars

Very pleased

Phil 68 9/25/2023

Purchased almost 2 months ago and very pleased with ease of operation cleaning options and end result
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value